The Pradet tourist office is part of the Provence Méditerranée tourist office, holder of the Qualité Tourisme brand. The Qualité Tourisme™ brand is the only state brand awarded to tourism professionals for the quality of their welcome and their services. It is obtained through the implementation of procedures that comply with the essential requirements of customer satisfaction.
To know:
- A warm welcome
- Attentive staff
- Proficiency in foreign languages
- Personalised services
- Clear and precise information
- Cleanliness and comfort guaranteed
- Discovering a destination
- Taking customer reviews into account
Customer commitments:
A quality welcome on the territory of the metropolis:
10 permanent reception offices, more than 2,900 opening days in 2018, spoken languages adapted to office clientele, “Plus” services depending on clientele and offices (guided tours, wheelchair loan, leisure ticket offices and shows, public transport tickets, etc.).
A quality remote reception on the Web and social networks:
Up-to-date information, major events highlighted, the writing of a blog of experiences.
A welcome outside the walls:
In the summer season and at major events in the metropolis to meet visitors.
An informed tip:
Advisers who are ambassadors for their destination, adapting their proposals to the demands and constraints of customers.
A valued destination:
Promoting soft tourism through the promotion of public transport, waste collection, protection of the massifs and the Mediterranean. Partnership with qualified professionals: State diplomas and patents, adherence to a Quality or environmental approach. Promotion of off-season tourism to discover the territory away from summer attendance.
An accessible destination:
Reception offices equipped for people with reduced mobility, the offices of Hyères, Porquerolles, Le Pradet and Toulon are marked Tourism and handicap for 4 forms.
