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"Category I" Label

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This tourist office classified in category I belongs to the network of the National Federation of Tourist Offices and Initiative syndicate.

He is committed to:

* provide you with an easily accessible reception area and information space;

* Facilitate your efforts;

* offer you furniture to sit;

* Inform you free of charge on L (local tourist offer;

* offer you free access to WiFi;

* Display and broadcast its opening periods expressed in at least two foreign languages;

* Be open at least 240 days a year, Saturday and Sunday inclusive, during tourist or animation periods. ;

* Answer all year round to your mails;

* Ensure a permanent reception service held by staff practicing at least two foreign languages;

* Ensure the provision of tourist cards, maps and tourist guides on paper;

* give you access to its trilingual website;

* Disseminate its tourist information also in paper format translated at least in two foreign languages relative:

-all classified tourist accommodation with at least the name of the establishment, the postal coordinates, the e-mail, the address of the website, the telephone details, the level of the classification;

-Cultural, natural or leisure monuments and tourist sites which may include the indication of usage tariffs, periods and times of opening to the public, the website and telephone and postal contact information;

-Emergency phone numbers

* Update its tourist information annually;

* Display the emergency phone numbers outside;

* present all the qualified offer of its intervention zone for all clienteles;

* Process your claims and measure your satisfaction;

* Respect a quality approach

* Put at your disposal a consultant in residence

* Guarantee the reliability and topicality of the information on the local tourist offer;